Richard Casino Data Protection
Table of contents
Data handling at Richard Casino follows general principles of data protection for online gambling services. Personal details are collected for account management, identity checks and payments, and they are protected by encrypted connections. Legal detail beyond these general terms is supplied only by the operator's own policy.
🗂️ Details requested at sign-up
The form asks for an e-mail address, a password, a country, a base currency and personal details. Those entries create the account and serve as login credentials. Names and addresses are later compared with identity documents, so they need to be accurate.
The e-mail address also receives the confirmation message and any password reset. A change of address is handled through support, since the mailbox is tied to the account.
🪪 Documents at the identity check
A photo ID and a proof of address are submitted ahead of the first withdrawal. The documents confirm the account holder and match the payment method. They are kept as part of compliance records for the period that applicable rules require, and they are used for no other purpose than verifying the account.
The check runs once, so later withdrawals do not ask for the same documents again unless the account details change.
💳 What the cashier handles
Deposits and withdrawals involve card, e-wallet, voucher, bank or crypto details. The cashier passes these to the relevant payment channel for processing. Crypto transfers are handled through a payment processor, and a blockchain address is treated as payment data in the same way.
Payment history stays visible in the cashier, which gives the account holder a record of what was deposited and withdrawn. Login data, payment data and identity records are kept as separate groups of details.
🍪 Cookies and session data
Cookies keep a session open, remember language and display preferences and support site analytics in general. Connection data such as the device type and the browser version helps the site load correctly on phones and computers. Closing the browser or signing out ends a session cookie. Browser settings control whether cookies are accepted, and blocking them can make login and cashier use harder, since a session cannot then be kept.
🤝 Sharing with payment and game providers
Payment channels receive the details required to process a deposit or a withdrawal. Game studios receive only what is needed to run a session, such as an account reference, since the games themselves are hosted by the suppliers. Regulatory and legal requests are answered where the operator is obliged to do so, and a studio or payment channel handles just the portion of data that its own function needs.
🗄️ Retention and closing an account
Records linked to payments and identity checks are held for the period that applicable rules require. After that period they can be removed. Closing an account or choosing self-exclusion ends play, but compliance records may remain for as long as the rules demand. A player who wishes to leave Richard Casino contacts support, and an e-mail to the registered address confirms the closure.
Marketing messages, where sent, go to the same e-mail address, and the player can stop them by contacting support. Gambling messages are not meant for minors, and the site accepts adults only. Age is confirmed through the identity documents submitted at the check, which is another reason the details given at registration need to match them.
🔒 Protection and access
Connections are encrypted, and access to account data is limited to what the work of the operator requires. Requests to see, correct or delete personal data go through the support team by live chat or e-mail. Before a request about an account is answered, the sender has to be confirmed as the account holder.
🛡️ Limit settings kept on the account
Limits, cooling-off periods and self-exclusion are stored on the account so they apply on every device. These records are part of the data held on the account, and they remain valid after a logout. Play is reserved for adults.
🏁 Privacy in short
Data collected by Richard Casino serves the account, for payments and for compliance, and requests about it are directed to support.